Frequently asked questions
Check out our most asked questions
or just message us on Kakao talk anytime.
Products
Q.What types of products can you manufacture?
A.We can produce a wide range of cosmetics including skincare, haircare, body products, color cosmetics, and fragrances. We can recommend the best formulations and packaging according to your brand concept—even if you only have a rough idea, we can help you develop the product from scratch.
Q.Can the formula or fragrance be customized?
A.Yes, customization is possible based on your preferred formula, scent, or function. We also suggest options that suit your target audience and current market trends.
Q.Can you also produce the packaging?
A.Yes, we handle the entire packaging process—including containers, caps, labels, and stickers. We also offer design support and provide guidance that aligns with your brand tone.
MOQ
Q.What is the minimum order quantity (MOQ)?
A.It depends on the product type, but we typically start at 1,000 units. For smaller batches, please contact us for further discussion.
Q.Does the MOQ change if the product size is smaller?
A.Yes, generally, the smaller the volume, the higher the MOQ. For products under 100ml, the minimum may start from 2,000 units.
Q.How can I check the MOQ for each product?
A.Contact us with the product type and your requirements, and we’ll provide precise MOQ and production conditions.
Timeline
Q.What does the overall development process look like?
A.Share your concept → Develop samples → Finalize package design → Mass production → Delivery. Each step will be closely supported by a dedicated manager.
Q.How many samples can I receive?
A.Up to 3 rounds of samples are provided for free. Additional samples may incur charges. Some special formulations may be limited to 1–2 rounds.
Q.How long does the overall lead time take?
A.On average, it takes 6–8 weeks from final design approval to mass production. Timelines may vary based on packaging customization and shipping destination.
Quality
Q.Where are the products manufactured?
A.All manufacturing is done in Korea, through our network of over 80 partner factories. We’ll connect you with the most suitable facility based on your product’s characteristics.
Q.Can I trust the manufacturing quality?
A.Yes. All partner factories are certified (CGMP, ISO, ECOCERT), with extensive experience producing for major brands.
Q.How is production quality controlled?
A.From planning and sample testing to stability tests, mass production, and final inspection—we monitor every stage using a detailed checklist to ensure top quality.
Quote
Q.How is the pricing calculated?
A.Pricing depends on formulation, packaging, and order quantity. A detailed quote will be provided based on your brand direction and product configuration.
Q.How soon can I get the quotation?
A.Once the product type and quantity are confirmed during the initial consultation, we’ll send the quotation within 1–2 business days.
Q.How is the contract process carried out?
A.After confirming the quotation, production begins with a signed manufacturing agreement. Payment terms, including deposits and balances, are outlined in the contract.
Next K-beauty
채팅 상담
방문 상담
